Welcome to the iSUITE Order Management System (iSUITE OMS)
Welcome to the iSUITE Order Management System (OMS) Page. Here you will find information and resources about iSUITE OMS such as FAQS, videos, and training materials.
You can access the iSUITE Order Management system using the links below:
IMPORTANT: Please note if you are a SAGE user, you will need to connect your SAGE account to iSUITE with an Authentication Key, before you can search for product. Here are some instructions with a Loom Video provided by Jarod Thorndike
IMPORTANT: If you are an ESP user please email Affiliate Services to let us know and we will provide you instructions as well. This will need to be completed before you can search for product.
We are very excited to have our Affiliates begin to transition to using the new order management tool. We have a wealth of resources for you to get information and learn about the system
Monthly Webinar – We will hold a webinar monthly (3rd Thursday of every month) at 3:30pm ET, but it will be more to update you on all the improvements and fixes that have gone into production. This will also hopefully allow you to schedule ahead of time, if you would like to attend. You will still use the same link below:
https://www.gotomeet.me/iSUITE (BOOKMARK IT)
Small Group Sessions – We will have blocks of time available for small group sessions every Tuesday and Wednesday. These small group sessions are to help answer questions, showcase areas of interest in the system, or to receive feedback in a more personal setting. Each session will be 30 minutes and will be available from 3:30 to 4:30. Sessions are capped at 5 people, if full we will move you to next available time slot. You can schedule time here:
Ongoing iSUITE Help Room (FASTER THAN EMAIL OR CALLING!) An Affiliates Services Specialist will be available to answer any iSUITE questions as you continue to use iSUITE Monday through Friday 8:30 am through 5:30 pm. Especially helpful if you need to share a screen or troubleshoot! Just use the same meeting link:
https://www.gotomeet.me/iSUITE (BOOKMARK IT).
If you have any questions, you can reach out to Affiliate Services at firstname.lastname@example.org